I can't say enough to recommend Everett McKay's UX Design Essentials course for anyone that wants to learn more about what makes a user interface "delightful." The course is an informative blend of practical, boots-on-the-ground advice you can apply to your website right now interwoven with engaging stories and anecdotes about the successes and failures Everett has encountered throughout his career. There are also some great philosophical insights about the art of design and what makes one product succeed where another product fails.
The course material is well organized and structured in a sensible progression that leads you through team exercises so you can practice the techniques you're learning. Even a design veteran will discover new, useful tools to add to their design toolbox.
I have always wanted a book that was focused as sharply and as astutely on this topic, and now I have Everett's incredible course (and his PowerPoint deck!) to guide me. It was the best three days of training I've ever experienced, hands down.
Everett's UX Design Essentials for Mobile was a great introduction to mobile UX for many of our new hires. It stressed the fundamental practices of usability and user experience while layering in the best practice for mobile web and app development on the major platforms. The exercises were enjoyable and the discussions were very thought provoking. We highly recommend the UX Design Essentials for Mobile class.
Not only was his ability to document, advocate, and make great decisions about UX, Everett had a great style of managing without managing. Helping and training people from so many different groups at so many different levels has a style all its own, and Everett was fantastic at it. I would recommend talking to Everett about any task that required strong User Experience, training, or customer knowledge.
By popular demand, I will present my first virtual UX design classes this month. They will be on September 10 and 11, and will cover four of my favorite UX design topics: Effective Scenarios, Effective Personas, Intuitive UI, and Effective Design Reviews. If you are new to these topics or want to revitalize your thinking, these classes are for you. These won't be your typical UX webinars!