With virtual onsite workshops, you get the best of team-based UX design training with the flexibility of virtual training. The goal behind these workshops is to help teams improve their UX design skills in a way that is very simple, focused, cost effective, and is optimized for a virtual format. They are based on the workshops Everett has delivered to major international UX conferences. These workshops are very collaborative, so they work best when team members (up to 20) are in a small number of locations (ideally one) so that they can work together on the many “hands on” exercises.
- Don't Design Like a Programmer—Great UX Design for Developers in a Hurry (1 day, $4,000)
Focuses on making good design decisions quickly and confidently, while avoiding the poor design decisions developers tend to make. (Hint: Focusing on feature lists and mechanical usability leads to poor decisions.) Targeted primarily at technical teams of developers and managers. All exercises involve designing a mobile retail app.
- Beyond Sketching Features—UI Design as Natural, Intuitive Human Conversations (1 day, $4,000)
While sketching is a great design tool, the focus tends to be on the physical placement of features and mechanical usability. While necessary and important, we can do better by focusing more on the human experience through conversations. This fresh perspective on the design process. Primarily for experienced designers who want to take their skills to the next level, but new designers will benefit as well. All exercises involve designing a mobile eCommerce app.
- Introducing Lean-er UX: Getting the Benefits of Lean, with Techniques Your Manager will Actually Let You Use (1 day, $4,000)
Many UX teams struggle to do their best work in an increasingly agile world. Lean UX offers solutions, but they are radically different from what most UX teams are used to, with different processes, deliverables, roles and responsibilities, and unpredictable scheduling.
The goal of lean UX is to develop products that our customers actually want, make better decisions while minimizing waste, and get teams to work more effectively. “Lean-er” UX strives to achieve these same goals, but using more traditional tools, techniques, and team roles—things your manager will actually let you do.
This workshop is structured around the three goals of lean UX to build a simple mobile app. It assumes that you need to make the best decisions you can, but with little time and minimal user research. In the end, you will have a strong understanding of how to make better design decisions quickly and confidently—in less than ideal circumstances—and how to get your team onboard.
- UI is Communication: How to Design Intuitive, User Centered Interfaces by Focusing on Effective Communication (1 day, $6,000)
A user interface is ultimately a conversation between users and technology, so well-designed interfaces use the language of UI to communicate to users efficiently, naturally, and intuitively. In this workshop, your team will learn the principles behind communication-focused design and how they apply to the design process, then immediately apply them to your project (either in internal or stock project—your choice!) All participants (up to 20) receive a signed copy of UI is Communication, and will be expected to read it beforehand.
- 10 Steps to a Great Mobile UX (1 day, $4,000)
Learn the core principles for designing specifically for mobile devices and how mobile design is different from desktop design—great mobile experiences are far more than just small desktop apps and sites. Specific topics include designing for touch and small form factors, responsive design, what specifically makes a mobile app great, and mobile design guidelines and principles. All exercises involve designing a mobile travel app.
- Great UX for Startups (1 day, $5,000)
Get your team up to speed on UX design quickly by learning the UX design essentials that are most important for startups. Make solid design decisions for your minimal viable product quickly and confidently, while avoiding the typical design mistakes most startup make. The top goals: learn how do design an intuitive, delightful product that delivers value to your customers—as quickly as possible. All exercises involve your product.
- Good UX to Great UX (1 day, $4,000)
Is your team doing solid design work, but your customers aren’t quite thrilled? Host this workshop to take your team’s skills to the next level. Topics covered: designing for value, effective scenarios, effective personas, making it intuitive, making it powerful and simple, making it delightful, making it beautiful, trust and confidence, attention to detail, and effective design reviews. Each topic is illustrated with practical examples, and completed with a team exercise.
- Effective Design Reviews (half day, $2,500)
Learn how to conduct more effective design reviews. The lecture portion explains how to perform effective design reviews, common review problems, and their (often simple) solutions. For the workshop portion, we will apply what you have learned immediately by perform a design review of one of your team’s designs.
- Eight Steps to an Intuitive UI (half day, $2,500)
Having an intuitive UI is a top goal for every design project, yet surprisingly few people have a strong understanding of what this concept really means. Designers are no different. (A quick test: ask some designers to define it. Most likely you won’t be unimpressed by their answers.)
In this workshop, you will learn what it means for a UI to be intuitive. You will learn a practical definition, the attributes required to be intuitive, and the levels of intuitiveness—with several practical hands-on exercises throughout.
Ultimately, you will learn how to design UIs that are more self-explanatory and require less training and documentation. You will see these concepts applied to a variety of real design problems. Finally, you will learn that not all UIs need to be intuitive, and when it is a good idea to have unintuitive UI—strategically rather than accidentally.
- Informal Usability Studies (half day, $2,500)
You never know how good your designs really are until you test them with your target users. Our personal opinion about our UIs is often wrong—so why speculate when you can measure with real users? Learn how to conduct informal usability studies quickly and easily, with a low budget. The lecture portion explains how to perform effective usability studies, including how to recruit, how to design the tasks, how to perform the studies, and how to handle the problems that invariably happen. For the workshop portion, we will apply what you have learned immediately by performing an informal usability study with four participants and evaluate the results.
- Effective MVPs (half day, $2,500)
Minimal Viable Products (MVPs) are the focus of many agile projects, but what exactly are they and how do you use them effectively? The popular “Let’s just get something out there” approach rarely works well.
Learn why the approach used by many teams fails, the attributes of an effective MVP——while being realistic about what agile teams can actually deliver, and design an MVP for a mobile app using a fast-paced, step-by-step lean process. Covers value propositions, critical hypotheses, and validating hypotheses with meaningful metrics.
- Persuasive UX—Giving and receiving effective feedback (half day, $2500)
One challenge all designers have is persuading their team, managers, and clients to make good decisions and talking them out of bad ones. Unfortunately, great design doesn’t sell itself, and design discussions often devolve into subjective battles over personal opinion, and designers often lose such battles.
In this workshop, your team will learn how to sell their design persuasively, while removing subjectivity and personal opinion from the discussion. There are several group exercises, and the final involves actually trying to sell a design idea to a very skeptical audience.
- Delightful User Experiences: How to Design UIs that are Polite and Forgiving, and Have a Great Personality (half day, $2,500)
The user experience quality bar is rising—users are walking around with great experiences in their pockets, and they now expect the same with their other software. Being good enough—solving problems with mechanical usability—is long past its “best by” date. Today, users want to enjoy using their software and feel good about it emotionally.
This workshop explores what it means for software to be delightful and the specific attributes that help achieve delight. You will learn how to connect emotionally to users, along with delightful attributes such as special experiences, personality, forgiveness, performance, and attention to detail. There will be hands-on exercises to give it all a try. The biggest surprise—just how little it takes to delight users.
- How to Hire a UX Professional—If You Aren't One Yourself (half day, $2,000)
Learn how to hire the right UX professional for your team, even if your team doesn’t have a UX design background. The lecture portion explains what you need to hire the right UX pro, write an effective job description, conduct the interview and portfolio review, and make them successful once hired. In the workshop portion, we will write an effective job description, choose effective interview questions, then perform a mock interview.
- Design Facilitation (2+ hours, price tbd)
Let us lead your team through the design process for a feature. Design your feature, improve your team’s design skills, and get expert feedback all at one time. (Warning: While our process is highly collaborative, none of the steps involve sticky notes—unlike every other design facilitation process on the planet.)
- Design Mentoring (price tbd)
You are a designer, design manager, business analyst, developer, or technical manager and want help on how to do UX design better. Let’s have a long-term relationship where we meet periodically and discuss practical solutions to your real, current UX design challenges.
Of course, you can combine any of these workshops for a custom, multi-day class.