• Virtual onsite workshops

    You want to improve your team’s UX design skills, but don’t have a lot of time or training budget? These fast-paced virtual workshops focus on developing specific skills in a way that is very simple, focused, cost effective.

  • Don’t design like a progammer

    Focuses on making good design decisions quickly and confidently, while avoiding the poor design decisions developers tend to make. Targeted primarily at technical teams of developers and managers.

  • Beyond sketching features

    Sketching is great, but we can design better by focusing on human experiences through conversations. Primarily for experienced designers who want to take their skills to the next level, but new designers will benefit.

  • 10 Steps to a Great Mobile UX

    Core principles for designing specifically for mobile devices and it differs from desktop design. Great mobile experiences are far more than just small desktop apps and sites.

  • Effective design reviews

    Learn how to conduct more effective design reviews. Explains common design review problems and solutions, then you apply immediately by performing a design review of your own project.


February special

Free design review Hold a virtual onsite workshop in February and have it customized for free.

With virtual onsite workshops, you get the best of team-based UX design training with the flexibility and convenience of virtual training. The goal behind these workshops is to help teams improve their UX design skills in a way that is simple, focused, cost effective, and is optimized for a live virtual format. They are based on the best workshops Everett has delivered to major international UX conferences. These workshops are very collaborative, so they work best when team members (up to 20) are in a small number of locations (ideally one) so that they can work together on the many “hands on” exercises.

Here are the virtual onsite workshop options (click for details):

  • Don't Design Like a Programmer—Great UX Design for Developers in a Hurry (1 day, $4,000)
    Focuses on making good design decisions quickly and confidently, while avoiding the poor design decisions developers tend to make. (Hint: Focusing on feature lists and mechanical usability leads to poor decisions.) Targeted primarily at technical teams of developers and managers. All exercises involve designing a mobile retail app.
  • Beyond Sketching Features—UI Design as Natural, Intuitive Human Conversations (1 day, $4,000)
    While sketching is a great design tool, the focus tends to be on the physical placement of features and mechanical usability. While necessary and important, we can do better by focusing more on the human experience through conversations. This fresh perspective on the design process. Primarily for experienced designers who want to take their skills to the next level, but new designers will benefit as well. All exercises involve designing a mobile eCommerce app.
  • Introducing Lean-er UX: Getting the Benefits of Lean, with Techniques Your Manager will Actually Let You Use (1 day, $4,000)
    Many UX teams struggle to do their best work in an increasingly agile world. Lean UX offers solutions, but they are radically different from what most UX teams are used to, with different processes, deliverables, roles and responsibilities, and unpredictable scheduling.
    The goal of lean UX is to develop products that our customers actually want, make better decisions while minimizing waste, and get teams to work more effectively. “Lean-er” UX strives to achieve these same goals, but using proven tools, techniques, and team roles—things your manager will actually let you do.
    This workshop is structured around the three goals of lean UX to build a simple mobile app. It assumes that you need to make the best decisions you can, but with little time and minimal user research. In the end, you will have a strong understanding of how to make better design decisions quickly and confidently—in less than ideal circumstances—and how to get your team onboard.
  • Eight Steps to an Intuitive UI (half day, $2,500)
    Having an intuitive UI is a top goal for every design project, yet surprisingly few people have a strong understanding of what this concept really means. Designers are no different. (A quick test: ask some designers to define it. Most likely you won’t be unimpressed by their answers.)
    In the first half of this workshop, you will learn what it means for a UI to be intuitive. You will learn a practical definition, the attributes required to be intuitive, and the levels of intuitiveness—with several practical hands-on exercises throughout. In the second half, we will apply these tools and techniques directly to your app. Ultimately, you will learn how to design UIs that are more self-explanatory and require less training and documentation.
    A full-day version is an option if you would like to spend more time applying the tools and techniques to your app.
  • UI is Communication: How to Design Intuitive, User Centered Interfaces by Focusing on Effective Communication (1 day, $6,000)
    A user interface is ultimately a conversation between users and technology, so well-designed interfaces use the language of UI to communicate to users efficiently, naturally, and intuitively. In this workshop, your team will learn the principles behind communication-focused design and how they apply to the design process, then immediately apply them to your project (either in internal or stock project—your choice!) All participants (up to 20) receive a signed copy of UI is Communication, and will be expected to read it beforehand.
  • Great Mobile UX (1 day, $4,000)
    Learn the core principles for designing specifically for mobile devices and how mobile design is different from desktop design—great mobile experiences are far more than just small desktop apps and sites. Specific topics include designing for touch and small form factors, responsive design, what specifically makes a mobile app great, and mobile design guidelines and principles. All exercises involve designing a mobile travel app.
  • Customer experience design for UX designers (1 day, $4,000)
    Many UX teams are now realizing the importance of designing the entire customer experience—by delivering their brand’s promise across all touchpoints and channels.
    The goal of this workshop is to give UX designers a practical introduction to CX design. We start with the basics—what CX design is all about and a quick review of the most popular customer research methods, focusing on customer satisfaction surveys and Net Promoter Scores. We then build a customer journey map for your current experience, then redesign it to propose a future improved experience. The workshop ends with practical techniques to turn your insights into actions, and how to present your proposals persuasively in a way that reflects your team’s culture. In the end, you will have a broader understanding of your customer’s entire experience, with tools and techniques to identify problems and persuasively communicate solutions.
  • Great UX for Startups (1 day, $5,000)
    Get your team up to speed on UX design quickly by learning the UX design essentials that are most important for startups. Make solid design decisions for your minimal viable product quickly and confidently, while avoiding the typical design mistakes most startup make. The top goals: learn how do design an intuitive, delightful product that delivers value to your customers—as quickly as possible. All exercises involve your product.
  • Effective Design Reviews (half day, $2,500)
    Learn how to conduct more effective design reviews. The lecture portion explains how to perform effective design reviews, common review problems, and their (often simple) solutions. For the workshop portion, we will apply what you have learned immediately by perform a design review of one of your team’s designs.
  • Informal Usability Studies (half day, $2,500)
    You never know how good your designs really are until you test them with your target users. Our personal opinion about our UIs is often wrong—so why speculate when you can measure with real users? Learn how to conduct informal usability studies quickly and easily, with a low budget. The lecture portion explains how to perform effective usability studies, including how to recruit, how to design the tasks, how to perform the studies, and how to handle the problems that invariably happen. For the workshop portion, we will apply what you have learned immediately by performing an informal usability study with four participants and evaluate the results.
  • Effective MVPs (half day, $2,500)
    Minimal Viable Products (MVPs) are the focus of many agile projects, but what exactly are they and how do you use them effectively? The popular “Let’s just get something out there” approach rarely works well.
    Learn why the approach used by many teams fails, the attributes of an effective MVP——while being realistic about what agile teams can actually deliver, and design an MVP for a mobile app using a fast-paced, step-by-step lean process. Covers value propositions, critical hypotheses, and validating hypotheses with meaningful metrics.
  • Persuasive UX—Giving and receiving effective feedback (half day, $2500)
    One challenge all designers have is persuading their team, managers, and clients to make good decisions and talking them out of bad ones. Unfortunately, great design doesn’t sell itself, and design discussions often devolve into subjective battles over personal opinion, and designers often lose such battles.
    In this workshop, your team will learn how to sell their design persuasively, while removing subjectivity and personal opinion from the discussion. There are several group exercises, and the final involves actually trying to sell a design idea to a very skeptical audience.
  • Delightful User Experiences: How to Design UIs that are Polite and Forgiving, and Have a Great Personality (half day, $2,500)
    The user experience quality bar is rising—users are walking around with great experiences in their pockets, and they now expect the same with their other software. Being good enough—solving problems with mechanical usability—is long past its “best by” date. Today, users want to enjoy using their software and feel good about it emotionally.
    This workshop explores what it means for software to be delightful and the specific attributes that help achieve delight. You will learn how to connect emotionally to users, along with delightful attributes such as special experiences, personality, forgiveness, performance, and attention to detail. There will be hands-on exercises to give it all a try. The biggest surprise—just how little it takes to delight users.
  • How to Hire a UX Professional—If You Aren't One Yourself (half day, $2,000)
    Learn how to hire the right UX professional for your team, even if your team doesn’t have a UX design background. The lecture portion explains what you need to hire the right UX pro, write an effective job description, conduct the interview and portfolio review, and make them successful once hired. In the workshop portion, we will write an effective job description, choose effective interview questions, then perform a mock interview.
  • Design Facilitation (2+ hours, price tbd)
    Let us lead your team through the design process for a feature. Design your feature, improve your team’s design skills, and get expert feedback all at one time. (Warning: While our process is highly collaborative, none of the steps involve sticky notes—unlike every other design facilitation process on the planet.)
  • Design Mentoring (price tbd)
    You are a designer, design manager, business analyst, developer, or technical manager and want help on how to do UX design better. Let’s have a long-term relationship where we meet periodically and discuss practical solutions to your real, current UX design challenges.

Of course, you can combine any of these workshops for a custom, multi-day course.

A virtual workshop on UX should have a great user experience itself, so here is our approach:

  • Keep it short, engaging, and hands-on In a virtual workshop, if you are bored, you are done! We value your time, so we spend just enough time to cover the subjects well without feeling rushed, and get right to the hands-on exercise. Most exercises have strict time limits to keep you on your toes.
  • Know your subject We present tools and techniques that we have 10+ years of experience using, plus 5+ years experience teaching. We know our stuff!
  • Say something insightful We know that you want to learn something insightful and practical so that you have a better understanding of the subject. The same old platitudes aren’t good enough.
  • Get to the point Without a doubt, the most common virtual training mistake is to go on and on about introductory material that nobody cares about. The last thing you want to hear is “before we get started…” Instead, we get right down to business.
  • Keep it practical Practical examples help keep things real. If you can’t use it or most likely won’t use it, we don’t present it. The impractical is boring!
  • Involve the participants Your participation is crucial for a successful, engaging class. Each workshop section has group discussions and at least one exercise. Everyone will have the opportunity to participate in fun, practical ways.
  • Make it fun! We will have some fun discussions and exercises. We want you to enjoy the experience and leave with a smile.

Where are “virtual onsite” workshops offered?

These workshops are performed onsite at your company, but the instructor attends virtually. The workshop material and exercises are chosen expressly to work well in this format. Among the benefits of the “virtual onsite” approach is that they are quick, cost effective, and involve your entire team at your location according to your schedule. Contact us for more information.

What is the cost?

The cost varies depending upon the duration and preparation. We offer a 25% discount to 501(c)(3) non-profit organizations. We will consider alternative pricing for other special circumstances.

We are starting a new project—does that change anything?

Hosting a workshop for your entire team will be a great start for a new project! For an extra fee, we can extend the workshop so that we can work through your new project together.

Can we customize the workshop exercises?

For an extra fee (usually $1000), we will work with you to customize the workshop exercises to use your product. There’s no better way to satisfy your goals than to apply the workshop material directly to the problems you need to solve. At the end of the workshop, your team should have made many significant improvements and have a clear understanding of your remaining challenges and how to address them.

Who is the instructor?

All course material created and presented by Everett McKay.

How large are the workshops?

Invite as many people as you like, up to a maximum of 30 participants (unless otherwise specified).

What materials are provided?

All participants receive an electronic copy of the course materials in pdf format for their personal use. All participants who complete the workshop will receive a certificate of completion.

For more information and availability, please contact training@uxdesignedge.com.

For more information, please contact info@uxdesignedge.com

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