You are a project manager, business analyst, software developer, tester, writer/editor, or beginning designer.
that needs a good user interface to be successful. But you aren’t an experienced UX designer and nobody else on your team is either.
is becoming increasingly unintuitive, complex, and unattractive, and requires a lot of training and technical support. Your customers expect to be immediately productive.
is someone who understands your needs, who speaks your language, and who can help your team learn practical design techniques that they can apply right away.
focus on a user-centered design process, design principles, making designs intuitive and simple, effective design feedback and teamwork
cost effective UX design options: onsite (to train your entire team), online (low cost, at your convenience), or public.