I wanted an expert to teach my team UX design "by doing" and immediately applying to our site. Everett was the perfect trainer for the job. He took the time before the training to meet with us to really understand the site and our needs. He came in prepared with case studies of our site and used them to reinforce UX concepts. I highly recommend him to other organizations looking to learn UX through a hands-on, pragmatic approach.
I have never seen a more constant and passionate advocate for user-centered and user-validated design.
Casey McKinnon, Director of Product Management, Freshbooks
I feel that UX Design Essentials for Managers did exactly what you proposed; fostered a team discussion on what we are currently doing here and what we could do to improve and re-route our current direction to become more efficient in these areas. It was indeed a "therapeutic" discussion at times and I do believe our team learned a lot.
This entry was posted on Tuesday, October 18th, 2011 at 11:45 pm and is filed under .
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On November 14, 2012, I presented "Great UX without time, money, or design skills" to the Stanford Igniters in Mountain View, CA. Here is a summary of the presentation, plus a link to the deck and various related resources.