Designing for trust and confidence is an interesting topic that goes beyond ordinary usability. The idea is that trust and confidence are critical ingredients to certain tasks that we often overlook. For an example from an everyday social interaction, consider asking for directions. While getting directions, you are also evaluating the trustworthiness of the person giving them. If the person doesn’t earn your trust, you won’t follow their directions regardless of how clear and easy they are to follow. For another example involving a CO detector, check TUX or SUX. If a task requires the user’s trust and that trust has not been earned, usability doesn’t matter.
I’m looking for people who are interested in the subject and are willing to review course material and give feedback on ideas. Your compensation will be what you learn from the experience, a free pass to the finished course, and my eternal gratitude.
If you are interested, please contact me. Please tell me a bit about your background and why you are interested in participating. Thank you!
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